10 months ago in January I talked about the problems with the Phoenix pay system that included about 200 custom programs designed to handle the 80,000 different pay rules inside the federal government. The Phoenix system came out of the government’s plan to create a centralized and more efficient pay system for federal workers that started in 2009 and took 7 years to complete. Phoenix cost $310 million and was supposed to save $70 million per year after launching in February, 2016. The problem is, it didn’t work.
The system caused some workers to be paid sporadically, some too much, and some not at all. Back in January the prime minister said people were “working around the clock” to fix the problem and that employees didn’t know how to use the program when it was brought in. In April, 20 “Phoenix system experts” were brought in to assist. Well, now the Auditor General says the department in charge took too long to start working on a long-term solution and it will take years and more than the $540 million the government has earmarked to fix the problems. SO now you see where more than half a billion dollars of our tax money is going: to fix a botched payroll system the government installed just to pay federal civil servants. How does that make you feel about the competence of the mandarins in Ottawa? I can guess.